top of page
Tropical Leaves 4

HAVE A COMPLAINT?
LET US KNOW.

At Mediterraneo Hotel, our heart and soul lie in our commitment to our local community. We believe in the power of education and growth, and we invest deeply in our employees, providing them with the training they need, no matter their starting point. Our 90 dedicated local employees are not just staff; they are the backbone of a support system that extends to an average of 300 family members. This means that every job here at Mediterraneo creates a ripple of positive impact, touching countless lives within our community.

We cherish our beautiful country and its environment, always choosing natural methods and eco-friendly practices for our hotel and restaurant. These decisions require additional time, training, and investment, but we believe they are crucial for the sustainability and well-being of our surroundings. Our commitment to these principles is unwavering, as we strive to preserve the natural beauty of Tanzania for future generations.

We understand that no place is perfect, and we deeply value your feedback to help us grow and improve. However, before you consider leaving a negative review, we kindly ask you to think about the significant impact it could have on the many lives we are working to uplift. Your constructive feedback is vital to our mission of making a positive difference in the lives of our employees and the broader community.

If you have any suggestions or concerns, please do not hesitate to email us directly or fill in the form below.

Our customer support team is here to listen and respond as quickly as possible. Thank you for your support and for joining us in our journey to make a meaningful impact on the beautiful people and environment of Tanzania.

Date of Complaint
What is your complaint about?
bottom of page