Company profile

The Company

Mediterraneo Hotel and Restaurant is a family-owned boutique property. The company itself is MuchMore Entertainment, incorporated in 2001. The company’s strengths lie in excellent knowledge and experience in the hospitality business, great reputation and excellent knowledge and experience in Italian cuisine and dining.

Mission

The company’s mission is to provide quality, efficient service in a relaxed atmosphere. Mediterraneo is a homely environment. Mediterraneo endeavour to accommodate their guests’ every need, from arranging excursions to the island reserves, safaris and tours with local tour operators, and organising parties to mark special occasions. The restaurant offers a huge variety of seafood, meat, pasta and pizza dishes, with an extensive wine list, cocktail menu, and dessert menu. The business aim of the company is to maximise room occupancy year round, and maximise restaurant business year round.

Mediterraneo will continue to strive to create value for both owners and shareholders whilst honouring its brand values, and encouraging staff and personnel to develop themselves.

Service Offering

High quality, comfortable facilities and excellent dining accompanied by excellent customer service, differentiated from its competition in line with the overall brand strategy, has proven to be a successful approach, generating repeat business. Multilingual ( Kiswahili, English, Italian, French ), multi skilled management staff are a huge benefit, meaning that clients worldwide can receive a welcome in their language, further adding to the feeling of being in a home away from home.

Positioning

Mediterraneo Hotel and Restaurant is a 3-4* resort-style hotel and restaurant, situated in Kawe Beach, North of Dar es Salaam, Tanzania. Mediterraneo Hotel and Restaurant is a boutique property, offering currently 19 guest rooms, and by the 2013 a total of 44 rooms, comprising single, double, sea-facing and garden-facing rooms. The restaurant segment of the business comprises an open air restaurant that offers freshly prepared Mediterranean cuisine, a Sushi restaurant, and lounge area with up to 210 covers for all the areas.

Mediterraneo Hotel and Restaurant is based in a relatively good location, with travel times to the city centre and the airport being under one hour, and boat access to the island nature reserves being under 20 minutes. The brand itself is based on comfort, relaxation and romance, with a very good level of customer service. The rooms are cottage style single storey rooms, with a/c; hot water; satellite television that broadcast movie, sport, BBC, RAI International;  telephone; WIFI  internet access; a safe locker in the room; use of tennis court; gym; swimming pool and room service.

A conference centre is available, it is equipped with flat screen 55 ” , air condition, and can be booked with the lunch and dinner option.

In addition, there is the possibility of arranging private parties and outside catering.

 

Reviews and Feedback

Travellers rely strongly on reviews when choosing a place to stay.

Mediterraneo is rated #11 of 68 hotels in Dar Es Salaam on the TripAdvisor popularity index.

Good points raised in reviews are as follows:
- Beautiful Setting

- Excellent food

- Excellent service

- Great ambience/environment and feeling

- Spacious rooms

- Cleanness

- Privately run so more personal than chain hotels